Legal Notice

Raika Knoll

Spirituelle Energien für Dich by Helena
Wächterhofstraße 11
85635 Höhenkirchen-Siegertsbrunn
Germany


Phone: +49 8102 7371306
Email: info@spirituelleenergien.de


VAT Identification Number: DE 327156082


We are neither obligated nor willing to participate in a dispute resolution procedure before a consumer arbitration board.




Last updated: July 24, 2025, 10:46:41 AM

General Terms and Conditions with Customer Information


Table of Contents

  • Scope of Application
  • Conclusion of Contract
  • Right of Withdrawal
  • Prices and Payment Terms
  • Delivery and Shipping Terms
  • Granting of Usage Rights for Digital Content
  • Contract Duration and Termination for Subscription Contracts
  • Retention of Title
  • Warranty for Defects
  • Liability
  • Special Conditions for Processing Goods According to Customer Specifications
  • Redemption of Promotional Vouchers
  • Redemption of Gift Vouchers
  • Applicable Law
  • Alternative Dispute Resolution



1) Scope of Application

1.1 These General Terms and Conditions (hereinafter “GTC”) of Raika Knoll, trading as “Spiritual Energies for You by Helena” (hereinafter “we/us”), apply to all contracts for the delivery of goods concluded by you as a consumer or entrepreneur (hereinafter “you”) in relation to the goods presented in our online shop. We hereby object to the inclusion of your own terms unless we have expressly agreed otherwise.

1.2 These GTC apply mutatis mutandis to contracts for the delivery of vouchers unless otherwise stated.

1.3 These GTC equally apply to contracts for the provision of digital content unless otherwise stated. Digital content means data created and provided in digital form.

1.4 You are a consumer if you enter into a legal transaction for purposes that are predominantly not attributed to your commercial or independent professional activity.

1.5 You are an entrepreneur if you are a natural or legal person or a legal partnership who, when concluding a legal transaction, acts within the exercise of your commercial or independent professional activity.

1.6 Subject matter of the contract may, depending on our content description, be either the one‑time provision of digital content or the regular provision of digital content (hereinafter “subscription contract”). In a subscription contract we commit to providing the contractual digital content for the agreed duration and at the agreed intervals.


2) Conclusion of Contract

2.1 Product descriptions in our online shop are not binding offers by us but serve for you to submit a binding offer.

2.2 You submit an offer via the online order form integrated in our shop. After you have placed the desired goods in the virtual shopping cart and completed the electronic order process, you make a legally binding offer by clicking the final order button. Alternatively, you may submit an offer via email or contact form.

2.3 We may accept your offer within five days by:

  • sending you a written or text‑form order confirmation (fax/email), where receipt of the confirmation by you is decisive,
  • delivering the ordered goods, where receipt of the goods is decisive, or
  • requesting payment from you.

The contract is concluded at whichever of these occurs first. The acceptance period begins the day after you submitted your offer and ends at the close of the fifth day thereafter. If we do not accept within this period, it is considered a rejection and your declaration is no longer binding.

2.4 If you use a PayPal payment option, payment processing is managed by PayPal (Europe) S.à r.l. et Cie, Luxembourg, under PayPal’s terms and conditions. If you do not have a PayPal account, the terms for payments without a PayPal account apply. By choosing PayPal and clicking the order‑completion button, you declare acceptance of your offer.

2.5 Once submitted via the order form, the contract text is stored by us and sent to you in text form (email, fax, or letter). We do not provide access to the contract text beyond that.

2.6 You can correct input errors prior to submitting your order, e.g. using your browser’s zoom function, and using keyboard and mouse. Corrections are possible until you click the final button.

2.7 The contract can be concluded in different languages, selectable in the online shop.

2.8 Orders and contact are typically managed via email and automated systems. You must ensure your email address is correct and capable of receiving messages, including avoiding spam filters blocking our messages or those of our processors.


3) Right of Withdrawal

3.1 Consumers generally have a right of withdrawal.
 3.2 Detailed information about the right of withdrawal is provided in our withdrawal policy.


4) Prices and Payment Terms

4.1 Unless otherwise stated, prices are total prices including statutory VAT. Shipping costs, where applicable, are stated separately.
 4.2 For deliveries outside the EU, additional costs such as bank fees, exchange rate charges, duties, or taxes may apply, which are not our responsibility.
 4.3 Accepted payment methods are shown in the shop.
 4.4 For advance payment by bank transfer, the amount is due immediately after contract conclusion unless otherwise agreed.
 4.5 For PayPal payments, processing may involve third‑party providers. If a PayPal‑offered payment method involves us providing goods on credit (e.g. invoice or installment purchase), we assign our payment claim to PayPal or its agent. PayPal may perform a credit check; if they refuse, that payment method won’t be available. If approved, you pay PayPal or its agent directly. We remain the point of contact for order‑related questions.


5) Delivery and Shipping Terms

5.1 We ship goods to the address you specify.
 5.2 If delivery fails due to your fault, you bear any reasonable costs—unless you waive the right of withdrawal. Return shipping is governed by the withdrawal policy.
 5.3 For entrepreneurs, risk of loss or deterioration passes when the goods are handed to the carrier; for consumers, the risk passes upon delivery—except when you choose the carrier we named, in which case risk passes once we hand over the goods.
 5.4 We reserve the right to withdraw from the contract if we cannot procure the items through no fault of our own. We will make efforts to procure goods; if unavailable, you will be informed and refunded.
 5.5 Collecting goods in person is not possible.


6) Granting of Usage Rights for Digital Content

6.1 Unless otherwise stated, you are granted a non‑exclusive, unlimited right to use digital content for private and commercial purposes.
 6.2 You may not share or copy content for third parties unless we grant a license transfer.
 6.3 For one‑off digital content, usage rights begin once you have paid in full; we may permit preliminary use, but rights do not transfer until payment.


7) Duration and Termination of Subscription Contracts

7.1 The right to extraordinary termination for cause remains unaffected. Such cause exists if continuation is unreasonable considering all circumstances.
 7.2 Termination must be in writing or text form (e.g. email).


8) Retention of Title

We retain title to delivered goods until full payment is received.


9) Warranty for Defects

Legal defect liability applies unless stated otherwise. For goods delivery:
 9.1 For entrepreneurs:

  • We may choose the method of remedy,
  • Warranty period for new goods is one year from delivery,
  • Used goods are exempt from warranty rights,
  • Warranty does not restart with replacement delivery.
     9.2 These limitations do not apply to:
  • claims for damages and costs,
  • cases of our intentional concealment of defects,
  • goods used for construction causing defects,
  • obligations to provide updates for digital goods.
     9.3 Entrepreneurs retain statutory recourse rights.
     9.4 Commercial buyers must inspect delivered goods and report defects per § 377 HGB; otherwise, goods are deemed accepted.
     9.5 Consumers should report visible transport damage to the carrier and us; failure to do so does not affect legal or contractual rights.


10) Liability

We are liable without limitation for:
 10.1 Intentional or grossly negligent conduct, bodily injury, health impairment, guarantees, or mandatory liability (e.g. Product Liability Act).
 10.2 For negligent breaches of essential contractual obligations, liability is limited to foreseeable damage; essential obligations are those necessary to achieve the contract purpose on which you regularly rely.
 10.3 Liability is otherwise excluded.
 10.4 These rules also apply to our agents and legal representatives.


11) Special Conditions for Customer‑Specified Processing

11.1 If we are to process goods per your specifications, you must supply all necessary materials (texts, images, etc.) in required formats and grant us usage rights. You are responsible for rights clearance.
 11.2 You indemnify us against claims by third parties related to rights violations and cover associated costs. This does not apply if you are not at fault. You must inform us promptly of any claims.
 11.3 We may refuse orders if content violates laws or good morals, including extremist, racist, discriminatory, insulting, youth-endangering or violent content.


12) Redemption of Promotional Vouchers

12.1 Promotional vouchers (free and non‑purchasable) may only be redeemed in our online shop during the specified period.
 12.2 Some products may be excluded as per voucher conditions.
 12.3 Vouchers must be redeemed before completing checkout; post‑order redemption is not possible.
 12.4 Multiple vouchers may be used per order.
 12.5 The order value must equal or exceed the voucher amount; no refund of remaining balance.
 12.6 If voucher value is insufficient, you may use other payment methods for the remainder.
 12.7 Vouchers are not redeemable for cash or interest-bearing.
 12.8 Vouchers are personal and non‑transferable; we may check entitlement but are not obligated to.


13) Redemption of Gift Vouchers

13.1 Gift vouchers (purchasable) may only be redeemed in our online shop unless stated otherwise.
 13.2 Gift vouchers and remaining credit are valid until the end of the third year after purchase. Remaining balance is credited until expiry.
 13.3 Vouchers must be redeemed before checkout; no later redemption.
 13.4 Multiple vouchers may be used per order.
 13.5 Vouchers may be used for goods but not to purchase other gift vouchers.
 13.6 If voucher value is insufficient, other payment methods may be used for the difference.
 13.7 Vouchers are not redeemable for cash or interest-bearing.
 13.8 Vouchers are personal and non‑transferable; we may check entitlement but are not obligated to.


14) Applicable Law

All legal relations are governed by the law of the Federal Republic of Germany, excluding international sale of goods laws. For consumers, this choice applies only insofar as it does not deprive you of mandatory legal protection in your country of residence.


15) Alternative Dispute Resolution

We are neither obligated nor willing to participate in consumer arbitration proceedings.


© IT‑Recht Kanzlei
Last updated: July 24, 2025, 10:48:57 AM

Right of Withdrawal & Withdrawal Form


A. Instructions on Withdrawal

Introduction
Consumers are entitled to a right of withdrawal under the following conditions. A consumer is any natural person who enters into a legal transaction for purposes that predominantly are not attributable to their commercial or self-employed professional activity.


Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last item.

In the case of a contract for the regular delivery of goods over a fixed period of time, the withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the first item.

To exercise your right of withdrawal, you must inform us (Raika Knoll, Spiritual Energies for You by Helena, Wächterhofstraße 11, 85635 Höhenkirchen-Siegertsbrunn, Germany, Tel.: +49 8102 7371306, Email: info@spirituelleenergien.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send the notification concerning your exercise of the right of withdrawal before the withdrawal period has expired.


Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for any additional costs arising from your choice of a different method of delivery than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal from this contract.

For this reimbursement, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earlier.

You must send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods if this loss in value is due to handling not necessary for testing the nature, characteristics, and functioning of the goods.


Exclusion or Early Expiry of the Right of Withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose production an individual choice or decision by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.


B. Sample Withdrawal Form

If you wish to withdraw from the contract, please complete and return this form.


To:
 Raika Knoll
 Spiritual Energies for You by Helena
Wächterhofstraße 11
85635 Höhenkirchen-Siegertsbrunn
Germany
Email: info@spirituelleenergien.de


I hereby withdraw from the contract I concluded for the purchase of the following goods () / the provision of the following service ():

Ordered on () ____________ / received on () __________________

Name of consumer


Address of consumer



Signature of consumer (only if this form is notified on paper)




Date

(*) Delete as appropriate



© IT-Recht Kanzlei
Last updated: July 24, 2025, 10:52:02 AM

Privacy Policy


1) Introduction and Contact Details of the Controller
 1.1 We are pleased that you visit our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data means all data with which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Raika Knoll, Spirituelle Energien für Dich by Helena, Wächterhofstraße 11, 85635 Höhenkirchen-Siegertsbrunn, Germany, Tel.: +4981027371306, Email: info@spirituelleenergien.de. The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.


2) Data Collection When Visiting Our Website
 2.1 When using our website for purely informational purposes, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the website server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

  • The website visited
  • Date and time at the time of access
  • Amount of data transferred in bytes
  • Source/reference from which you reached the site
  • Browser used
  • Operating system used
  • IP address used (if applicable, in anonymized form)

The processing is carried out according to Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used otherwise. However, we reserve the right to retrospectively check the server log files if there are concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to us), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the “https://” and the lock symbol in your browser’s address bar.


3) Hosting & Content Delivery Network
 3.1 For hosting our website and displaying page content, we use a provider that delivers its services exclusively on servers located within the European Union, either directly or through selected subcontractors.

All data collected on our website is processed on these servers.

We have concluded a data processing agreement with the provider that ensures the protection of our visitors’ data and prohibits unauthorized disclosure to third parties.

3.2 AWS CloudFront

We use a content delivery network from the following provider: Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109, USA.

This service allows us to deliver large media files such as graphics, page content, or scripts faster via a network of geographically distributed servers. The processing is done to safeguard our legitimate interest in improving the stability and functionality of our website in accordance with Art. 6(1)(f) GDPR. We have a data processing agreement with the provider that ensures protection of our visitors’ data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has committed to the EU-US Data Privacy Framework, which ensures compliance with the European data protection level based on an adequacy decision by the European Commission.

3.3 We use a content delivery network from the following provider: 1&1 IONOS Internet SE, Elgendorfer Str. 57, 56410 Montabaur, Germany.

This service allows us to deliver large media files such as graphics, page content, or scripts faster via a network of geographically distributed servers. Processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website according to Art. 6(1)(f) GDPR.

We have a data processing agreement with the provider that ensures protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.


4) Cookies
 To make your visit to our website attractive and to enable the use of certain functions, we use cookies—small text files that are stored on your device. Some cookies are deleted automatically when you close your browser (so-called “session cookies”), while others remain on your device longer and enable the storage of page settings (so-called “persistent cookies”). You can find the duration of storage in your browser’s cookie settings overview.

If any cookies we use also process personal data, this processing is done according to Art. 6(1)(b) GDPR for contract execution, according to Art. 6(1)(a) GDPR in case of given consent, or according to Art. 6(1)(f) GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly, effective design of your visit.

You can configure your browser to inform you about cookie settings and to decide individually whether to accept cookies or to exclude their acceptance either for certain cases or generally.

Please note that not accepting cookies may limit the functionality of our website.


5) Contact
 5.1 WhatsApp Business

We offer you the option to contact us via the WhatsApp messaging service of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this, we use the so-called “business version” of WhatsApp.

If you contact us regarding a specific transaction (e.g., an order) via WhatsApp, we store and use the mobile phone number you use on WhatsApp and—if provided—your first and last name according to Art. 6(1)(b) GDPR to process and answer your request. On the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address, or email) to assign your inquiry to a specific case.

If you use our WhatsApp contact for general inquiries (e.g., about services, availability, or our website), we store and use your WhatsApp mobile number and—if provided—your first and last name according to Art. 6(1)(f) GDPR based on our legitimate interest in efficiently and promptly providing the requested information.

Your data will only be used to answer your WhatsApp inquiry. It will not be shared with third parties.

Please note that WhatsApp Business accesses the address book of the mobile device we use and automatically transmits stored phone numbers to a server of the parent company Meta Platforms Inc. in the USA. We use a mobile device for our WhatsApp Business account whose address book contains only the WhatsApp contact details of users who have contacted us via WhatsApp.

This ensures that anyone whose WhatsApp contact details are stored in our address book has already consented to the transmission of their WhatsApp phone number from their chat contacts’ address books in accordance with Art. 6(1)(a) GDPR by accepting the WhatsApp terms of use on their device upon first use. Transmission of data from users who do not use WhatsApp and/or have not contacted us via WhatsApp is excluded.

For details on the purpose, scope of data collection, further processing and use of data by WhatsApp, as well as your rights and privacy settings, please see WhatsApp’s privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy

Data transmissions to Meta Platforms Inc. servers in the USA may occur during these processes.

For data transfers to the USA, the provider adheres to the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

5.2 When you contact us (e.g., via contact form or email), personal data is collected. Which data is collected when using a contact form can be seen in the respective form. This data is used exclusively to answer your request or for contacting you and the related technical administration.

The legal basis for processing this data is our legitimate interest in responding to your request according to Art. 6(1)(f) GDPR. If your contact aims at concluding a contract, an additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted after the request has been fully processed, i.e., when it is clear from the circumstances that the matter has been conclusively resolved and no legal retention obligations exist.


6) Use of Customer Data for Direct Advertising

6.1 Subscription to Our Email Newsletter

When you subscribe to our email newsletter, we regularly send you information about our offers. The only mandatory information required to receive the newsletter is your email address. Providing additional data is voluntary and is used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you the email newsletter once you have explicitly confirmed that you agree to receive the newsletter. We then send you a confirmation email asking you to confirm by clicking a corresponding link that you wish to receive the newsletter in the future.

By activating the confirmation link, you give us your consent for the use of your personal data according to Art. 6 (1) lit. a GDPR. When you subscribe to the newsletter, we store the IP address assigned to you by your internet service provider (ISP) as well as the date and time of the registration to be able to trace any possible misuse of your email address at a later time. The data we collect during newsletter registration is used exclusively for the purpose of advertising communication via the newsletter. You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a corresponding message to the data controller named above. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list unless you have explicitly consented to further use of your data or we reserve the right to use your data beyond this which is legally permitted and about which we inform you in this declaration.


6.2 WhatsApp Newsletter

When you subscribe to our WhatsApp newsletter, we regularly send you information about our offers via WhatsApp. The only mandatory information required to receive the newsletter is your mobile phone number.

To send the newsletter, you save our provided mobile phone number in the address contacts of your mobile device and send us the message "Start" via WhatsApp. By sending this WhatsApp message, you give us your consent for the use of your personal data according to Art. 6 (1) lit. a GDPR for the purpose of sending the newsletter. We then add you to our newsletter distribution list.

The data collected during newsletter registration is used exclusively for advertising purposes via the newsletter. You can unsubscribe from the newsletter at any time by sending us the message "Stop" via WhatsApp. After unsubscribing, your mobile number will be immediately deleted from our newsletter distribution list unless you have explicitly consented to further use of your data or we reserve the right to use your data beyond this which is legally permitted and about which we inform you in this declaration.

Please note that WhatsApp Business has access to the address book of the mobile device we use for this and automatically transfers phone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA.

Therefore, for sending our WhatsApp newsletter, we use a mobile device whose address book contains only the WhatsApp contact details of our newsletter recipients. This ensures that every person whose WhatsApp contact details are stored in our address book has already consented to the transmission of their WhatsApp phone number from the address books of their chat contacts according to Art. 6 (1) lit. a GDPR by accepting WhatsApp's terms of use when first using the app on their device. A transfer of data from users who do not use WhatsApp and/or have not contacted us via WhatsApp is excluded.

Please refer to WhatsApp's privacy policy for the purpose and scope of data collection and further processing and use of data by WhatsApp, as well as your rights and privacy settings: https://www.whatsapp.com/legal/?eea=1#privacy-policy

Data transmissions to servers of Meta Platforms Inc. in the USA may occur within the scope of the above processing.

For data transfers to the USA, the provider has committed to the EU-US Data Privacy Framework, which ensures compliance with the European data protection level based on an adequacy decision by the European Commission.


7) Web Analytics Services

7.1 Google Analytics 4

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which allows an analysis of your use of our website.

By default, cookies are set by Google Analytics 4 when you visit the website. These are small text files stored on your device that collect certain information. This information includes your IP address, which Google shortens by removing the last digits to exclude direct personal identification.

The information is transmitted to Google servers and processed there. Transfers to Google LLC servers located in the USA may also occur.

Google uses the collected information on our behalf to evaluate your use of the website, compile reports on website activity for us, and provide other services related to website and internet usage. The shortened IP address transmitted by your browser as part of Google Analytics will not be combined with other Google data. Data collected through Google Analytics 4 is stored for a duration of two months and then deleted.

All the above-described processing, especially setting cookies on your device, only takes place if you have given us your explicit consent according to Art. 6 (1) lit. a GDPR. Without your consent, Google Analytics 4 is not used during your visit. You may revoke your consent at any time with future effect. To exercise your right to revoke, please deactivate this service using the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with Google, which ensures the protection of our website visitors’ data and prohibits unauthorized sharing with third parties.

Further legal information about Google Analytics 4 can be found at https://policies.google.com/privacy?hl=de&gl=de and https://policies.google.com/technologies/partner-sites

Demographic Features
Google Analytics 4 uses the special feature “demographic features” to create statistics about age, gender, and interests of website visitors. This is done through analysis of advertising and information from third parties. This allows target groups to be identified for marketing purposes. However, the collected data cannot be assigned to any specific person and is deleted after two months.

Google Signals
As an extension of Google Analytics 4, this website may use Google Signals to generate cross-device reports. If you have enabled personalized ads and linked your devices to your Google account, Google may, subject to your consent under Art. 6 (1) lit. a GDPR, analyze your usage behavior across devices and build data models, including for cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device tracking, you can deactivate "Personalized Ads" in your Google account settings. Instructions can be found here: https://support.google.com/ads/answer/2662922?hl=de. More information on Google Signals is available at: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension of Google Analytics 4, this website may use the "UserIDs" feature. If you have consented to Google Analytics 4 according to Art. 6 (1) lit. a GDPR, have created an account on this website, and log in on multiple devices, your activities, including conversions, can be analyzed across devices.

For data transfers to the USA, the provider has committed to the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.


7.2 1&1 IONOS WebAnalytics

This website uses the web analytics service of the following provider: 1&1 IONOS Internet SE, Elgendorfer Str. 57, 56410 Montabaur, Germany.

Using cookies and/or comparable technologies (tracking pixels, web beacons, algorithms to read device and browser information), this service collects and stores pseudonymized visitor data, including information about the device used such as IP address and browser information, to analyze usage behavior on our website for statistical purposes and to create pseudonymized usage profiles. Among other things, this enables the evaluation of movement patterns (so-called heatmaps), showing page visit duration and interactions with page content (e.g., text input, scrolling, clicks, and mouse-overs). The pseudonymization generally excludes direct personal identification. A merging with clear data collected by other means about you does not take place.

All described processing, especially reading or storing information on the device used, only occurs if you have explicitly consented to this according to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with future effect by deactivating this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of our visitors' data and prohibits unauthorized disclosure to third parties.


7.3 Google Tag Manager

This website uses the "Google Tag Manager," a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

Google Tag Manager provides a technical framework for managing and controlling various web applications, including tracking and analytics services, via a unified user interface. Google Tag Manager itself does not store information on or read information from users’ devices and does not perform independent data analyses. However, Google Tag Manager transmits your IP address to Google when the website is accessed, which may be stored there. Transfers to servers of Google LLC in the USA may also occur.

This processing only takes place if you have given us your explicit consent under Art. 6 (1) lit. a GDPR. Without your consent, Google Tag Manager is not used during your visit. You may revoke your consent at any time with future effect. To revoke, please deactivate this service in the "Cookie Consent Tool" on the website.

We have concluded a data processing agreement with Google to ensure data protection and prohibit unauthorized third-party access.

For data transfers to the USA, the provider adheres to the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.


8) Retargeting / Remarketing and Conversion Tracking

8.1 Meta Pixel

Within our online offering, we use the service "Meta Pixel" provided by Meta Platforms Ireland Limited, 4 Grand Canal Quay, Dublin 2, Ireland ("Meta").

If you click on one of our advertisements placed on Facebook and/or Instagram, the URL of our linked page is extended by a parameter using "Meta Pixel." After the redirect, this URL parameter is recorded in the user's browser by a cookie set by our linked page itself.

This enables Meta, on the one hand, to determine visitors of our online offering as a target group for displaying advertisements (so-called "Ads"). Accordingly, we use this service to show the Facebook and/or Instagram ads we run only to users who have shown interest in our online offering or who exhibit certain characteristics (e.g., interests in specific topics or products determined by the websites visited) that we transmit to Meta (so-called "Custom Audiences").

On the other hand, the "Meta Pixel" allows tracking whether users were redirected to our website after clicking an advertisement and which actions they perform there (so-called "Conversion Tracking").

The data collected is anonymous for us and does not allow conclusions about the identity of users. However, the data is stored and processed by Meta, so a connection to the respective user profile is possible, and Meta can use the data for its own advertising purposes.

All the above-described processing, especially setting cookies to read information on the device used, only occurs if you have given us your explicit consent according to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with future effect by deactivating this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of our visitors' data and prohibits unauthorized disclosure to third parties.

The information generated by Meta is usually transferred to a Meta server and stored there; in this context, transfers to servers of Meta Platforms Inc. in the USA may occur.

For data transfers to the USA, the provider has committed to the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.


8.2 Google Ads Remarketing

This website uses retargeting technology provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

For this purpose, Google places a cookie in your browser which enables interest-based advertising automatically via a pseudonymous cookie ID based on the pages you have visited. Further data processing only takes place if you have consented to Google linking your internet and app browsing history with your Google account and using information from your Google account to personalize ads you view on the web. If you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing. For this, your personal data is temporarily linked with Google Analytics data to form audiences. In the course of using Google Ads Remarketing, personal data may be transferred to servers of Google LLC in the USA.

All the above-described processing, especially setting cookies to read information on the device used, only takes place if you have given us your explicit consent according to Art. 6 (1) lit. a GDPR. Without this consent, the use of retargeting technology during your visit is omitted.

You can revoke your consent at any time with future effect. To do so, please deactivate this service in the "Cookie Consent Tool" provided on the website.

For data transfers to the USA, the provider has committed to the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

Details on processing initiated by Google and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

Further information on Google’s privacy policies can be found here: https://business.safety.google/intl/en/privacy/ and https://www.google.com/policies/privacy/


9) Site Functionalities

9.1 ShopVote Graphics

Our website includes graphic elements from the following provider to display external customer reviews and/or an externally awarded quality seal: Blickreif GmbH, Schulstraße 46, 80634 Munich, Germany.

When you visit a page on our website that contains such graphic elements, your browser establishes a direct connection to the provider's servers to properly load these elements. In doing so, certain browser information, including your IP address, is transmitted to the provider.

If personal data is processed in this context, this is done according to Art. 6 (1) lit. f GDPR based on our legitimate interest in optimal marketing of our offer and appealing design of our website.


9.2 Google reCAPTCHA

On this website, we use the CAPTCHA service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

Data may also be transmitted to: Google LLC, USA. Google uses web fonts loaded from the internet to visually display the CAPTCHA window. No processing of further information beyond what is already transmitted through the functionality of reCAPTCHA to Google takes place.

The service checks whether an input is made by a natural person or abusively by machine and automated processing, and blocks spam, DDoS attacks, and similar automated harmful access. To ensure that an action is performed by a human and not an automated bot, the provider collects the IP address of the device used, browser and operating system type recognition data, as well as date and duration of the visit, and transmits this data to the provider's servers for evaluation. Cookies may be used in this process—small text files stored in the browser of the device.

If the described processing involves cookies, they are only set if you have given us your explicit consent according to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with future effect by disabling this service in the “Cookie Consent Tool” provided on the website.

If the described processing takes place without cookies, our legitimate interest in establishing individual responsibility on the internet and preventing misuse and spam is the legal basis according to Art. 6 (1) lit. f GDPR.

We have concluded a data processing agreement with the provider to ensure the protection of our visitors’ data and prohibit unauthorized disclosure to third parties.

For data transfers to the USA, the provider has committed to the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

Further information on Google's privacy policy can be found here: https://business.safety.google/intl/en/privacy/


9.3 Google Translate

This site uses the translation service "Google Translate" via an API integration from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). To automatically display the translation into your selected language, your browser connects to Google servers. Google uses so-called "cookies," which are text files stored on your computer and allow analysis of your use of the website. The information generated by the cookie about your use of this website (including the shortened IP address) is usually transmitted to and stored on a Google server; this may also include transfer to servers of Google LLC in the USA.

If personal data is processed, this is done according to Art. 6 (1) lit. f GDPR based on our legitimate interest in providing barrier-free and universal accessibility of our website.

Where legally required, we have obtained your consent for the above-described processing of your data according to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with future effect by disabling this service in the "Cookie Consent Tool" provided on the website.

For data transfers to the USA, the provider has committed to the EU-US Data Privacy Framework, ensuring compliance with European data protection standards based on an adequacy decision by the European Commission.

Further information on Google's privacy policies can be found here: https://business.safety.google/intl/en/privacy/


10) Tools and Miscellaneous

Cookie Consent Tool

This website uses a so-called "Cookie Consent Tool" to obtain valid user consents for cookies and cookie-based applications that require consent. The "Cookie Consent Tool" is displayed to you as an interactive user interface when you visit the site, allowing you to grant consent for certain cookies and/or cookie-based applications by ticking checkboxes. Using this tool, all cookies/services requiring consent are only loaded if you give corresponding consent by ticking the boxes. This ensures that such cookies are only set on your device if consent has been granted.

The tool sets technically necessary cookies to save your cookie preferences. Personal user data is generally not processed during this.

If, in individual cases, personal data (such as the IP address) is processed for storing, assigning, or logging cookie settings, this processing is based on Art. 6 (1) lit. f GDPR due to our legitimate interest in legally compliant, user-specific, and user-friendly cookie consent management and thus in a legally compliant design of our website.

Further legal basis for the processing is also Art. 6 (1) lit. c GDPR. As the controller, we are legally obliged to make the use of technically unnecessary cookies dependent on the respective user consent.

Where required, we have concluded a data processing agreement with the provider to ensure protection of our visitors’ data and prohibit unauthorized disclosure to third parties.

More information about the operator and the configuration options of the Cookie Consent Tool can be found directly in the respective user interface on our website.


11) Rights of the Data Subject

11.1 The applicable data protection law grants you, as the data subject, the following rights vis-à-vis us as the controller regarding the processing of your personal data (rights to information and intervention), with reference to the legal basis for their respective exercise:

  • Right to information according to Art. 15 GDPR;
  • Right to rectification according to Art. 16 GDPR;
  • Right to erasure according to Art. 17 GDPR;
  • Right to restriction of processing according to Art. 18 GDPR;
  • Right to notification according to Art. 19 GDPR;
  • Right to data portability according to Art. 20 GDPR;
  • Right to withdraw consent according to Art. 7 (3) GDPR;
  • Right to lodge a complaint according to Art. 77 GDPR.

11.2 Right to Object

If we process your personal data based on a balancing of interests due to our overriding legitimate interest, you have the right at any time to object to this processing for reasons arising from your particular situation, with effect for the future.

If you exercise your right to object, we will cease processing the affected data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the assertion, exercise, or defense of legal claims.

If your personal data is processed by us for direct marketing purposes, you have the right to object at any time to the processing of your personal data concerning you for such advertising purposes. You can exercise the objection as described above.

If you exercise your right to object, we will stop processing the affected data for direct marketing purposes.


12) Duration of Storage of Personal Data

The duration of the storage of personal data is determined based on the respective legal basis, the purpose of processing, and—if applicable—the respective statutory retention period (e.g., commercial and tax law retention periods).

When processing personal data based on an explicit consent according to Art. 6 (1) lit. a GDPR, the affected data is stored as long as you do not revoke your consent.

If statutory retention periods exist for data processed on the basis of contractual or contract-like obligations under Art. 6 (1) lit. b GDPR, this data will be routinely deleted after expiration of the retention periods unless it is still required for contract fulfillment or initiation and/or we have a legitimate interest in further storage.

When processing personal data based on Art. 6 (1) lit. f GDPR, the data is stored as long as you do not exercise your right to object under Art. 21 (1) GDPR, unless we can prove compelling legitimate grounds for processing that override your interests, rights, and freedoms, or the processing serves the assertion, exercise, or defense of legal claims.

For personal data processed for direct marketing purposes under Art. 6 (1) lit. f GDPR, the data is stored until you exercise your right to object under Art. 21 (2) GDPR.

Unless otherwise stated in this declaration regarding specific processing situations, stored personal data will be deleted if it is no longer necessary for the purposes for which it was collected or otherwise processed.



© IT-Recht Kanzlei
Status: 24.07.2025, 10:54:23 AM


Click here for the online shop’s privacy policy:

https://itrk.legal/Uxk.bx.Ovm-informal.html?impressum-datenschutz

Shipping conditions

There are no shipping costs for my services, as shipping is done exclusively via email. The certificate is also created online and sent via email.

Important NOTE:

This energy system is offered outside of conventional medicine. It is not a substitute for doctors, psychologists, psychotherapists, alternative practitioners, and/or existing therapies. No promises of healing or success are made, and no diagnoses are made. I therefore assume no liability! Strong to very strong energies can flow during an initiation. Here, too, your physical and psychological resilience is a prerequisite, and you are solely responsible for what you experience.